Is this you?
• Motivated • Energetic • Dedicated to empowering others • Bi-Lingual and want to work with people from various cultural backgrounds?
We are looking for an experienced full-time receptionist to support the team in Prins Willem Alexander Lodge in Birkdale, Queensland. The successful candidate will be required to demonstrate absolute commitment to exceptional customer service, as the first point of contact for individuals and families looking for care and support.
This position requires a special individual who can work within a busy environment and manage a diverse range of responsibilities and situations while always maintaining a positive and cheerful disposition.
Location: Birkdale, Brisbane
Hours: full-time hours
The Receptionist reports to the Chief Financial Officer and is required to perform, but not limited to the following tasks:
Provide a high standard of customer service that is aligned to MiCare’s values
Answering phones and managing calls for a wide range of requests and enquiries
Assistance to the Manager Prins Willem Alexander Village as required
Managing the dietary system for residents
Managing admission documentation and administration
Managing the daily mail
Scanning of documents
Processing EFTPOS transactions and reconcile
Prepare application packs, pre-admission packs and admission parks, and employment packs
Managing stationery for the site
Resident phone administration and fault resolution
Undertake a diverse range of other duties as directed
Key Result Areas
Responding to telephone calls in a timely manner
Greeting and assisting visitors and residents in a professional and personal manner
Consistent high-level of customer satisfaction
About you (Qualifications and Personal Attributes):
Excellent customer service skills and telephone manner
Strong communication and relationship-building skills
Demonstrated commitment to providing quality service and work
Strong organisational and time management skills with the ability to juggle multiple priorities
Proactive and enthusiastic team player
Flexible, caring and patient attitude
Self-starter who likes taking responsibility and being accountable
The ability to work in a culturally specific environment
A business related diploma would be advantageous
Candidates from a diverse cultural background with appropriate experiences are encouraged to apply. Applicants are required to submit a current resume and cover letter outlining recent experienced, by close of business 1st February 2019. For a full position description, or to apply please email email@example.com
Clinical Care Coordinators (2 positions)
MiCare is looking for 2 Clinical Care Coordinators for evening, alternating weekends and holiday relief, working at our Carrum Downs facility with 72 resident Elders, on a part-time basis, you will be responsible for overseeing all clinical issues as per Standard 2 in the Aged Care Accreditation Standards.
Location: Carrum Downs, Melbourne
Hours: Part-time (evening, alternating weekends and holiday relief)
The CCC role would suit someone who is driven and focused on providing excellence in care with the ability to mentor EENs and PCAs. This role will report directly to the manager.
Knowledge of the Dutch language or culture is ideal but not essential. Candidates from a diverse cultural background with appropriate experience are encourage to apply.
For further enquiries, a description of the position or to apply please contact Sangeeta Sharma, Assistant Manager, phone (03) 9788 9001 or email firstname.lastname@example.org
We will consider the suitability of your skills, knowledge, qualifications and experience for the role. If you have been short-listed for the position, we will contact you to ask you to attend an interview.
Home Care Advisor – Chinese Speaking
The main focus of the position is to ensure that the MiCare current client’s quality of life is enhanced through their relationship with MiCare. Your excellent interpersonal skills will enhance MiCare’s position as a provider of choice particularly for migrant communities.
Location: South Eastern Metro Melbourne
Hours: Part Time (negotiable)
A vehicle or km reimbursement is included in the role depending on hours worked. MiCare is a not-for-profit organisation and employees can benefit from salary packaging.
Qualifications and Experience:
Health professional i.e. Nurse/ Allied Health/ Community
Sound knowledge of home care sector
Previous experience in case management essential
A police check with no disclosable outcomes is required by MiCare for this position