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Please view information, links and announcements below regarding COVID-19.

Please view information, links and announcements below regarding COVID-19.

VIC current restriction levels   19 October, 2020 

What you need to know

 

VIC Residential aged care homes updated visiting hours   effective 6 October, 2020 

PLEASE NOTE MICARE IS COVID-19 FREE

New visiting arrangements commencing Tuesday 6th October 2020 — PLEASE READ CAREFULLY 

Times and Frequency: 

Location 

Compassionate visits are as per previous arrangements and must be agreed by the Residential Manager 

 

QLD Residential aged care homes updated visiting hours   effective 28 September, 2020 

PLEASE NOTE MICARE IS COVID-19 FREE

At Prins Willem Alexander Lodge, we will be reverting to the previous visitation times and protocols on Monday 28 September 2020. These are as follows: 

Unfortunately, we are unable to permit Elders to leave the home for external excursions, this is directed by public health. 

Visiting hours     

Monday — Friday     9.30AM — 5.00PM

Saturday — Sunday   1:30PM — 4:30PM

 

Victoria's restriction levels   28 September, 2020 

 

Queensland's restriction levels   28 September, 2020 

 

From 1am Friday 25 September 2020 there are no Local Government Areas listed as Queensland COVID-19 restricted areas.

Certain restrictions still apply under the Movement and Gathering Direction.

Overview

This means everyone in the state can:

It is important to read this Direction in conjunction with the Restrictions on Business, Activities and Undertakings Direction (No.5).

Advice on going out, travel, recreation and gathering in Queensland

Together Queenslanders have slowed the spread of COVID-19 by following advice and using common sense to safeguard ourselves and our communities. As a result, the Queensland Government will continue to ease restrictions on getting together, outings and recreational activities within Queensland.

Queenslanders can travel anywhere in Queensland for any reason. There is no limit on distance. You can stay overnight anywhere in Queensland for as many nights as you like.

Please refer to the Restrictions on Businesses, Activities and Undertakings Direction (No. 5) for how the businesses, activities and undertakings should operate from midday 3 July 2020.

Protecting our most vulnerable

Special visitor rules apply for aged care facilitieshospitals and disability accommodation providers.

Remember

You must practice physical distancing as much as possible and:

For full details, read the Movement and Gathering Direction (No. 4).

 

 

Victoria's restriction levels   7 September, 2020 

Victoria's current restriction levels.

What you need to know

From 11:59pm on 13 September stage 4 restrictions will change

Curent restrictions

To learn more, please go click here to go to the Victoria State Government's Department of Health and Human Services official website. 

 

 

PWA in Birkdale, Queensland is now in lockdown   22 August, 2020 

Today Prins Willem Alexander Lodge was contacted by Care Pact, the Queensland Health COVID response team, who instructed us to go into lockdown, effective immediately. 

Please note — MiCare does not have any confirmed COVID-19 case.

The cluster has expanded to seven cases and as they continue to do contact tracing and testing, all aged care facilities in Brisbane have been instructed to go into lockdown as a precaution. 

This means that nobody is able to visit and Elders cannot leave the facility for recreation, the only exception would be for a medical appointment and/or an emergency. If your loved one has an appointment over the next few days that can be re-scheduled, we encouraged you to do so. 

We will keep you informed if there are any further developments and we thank you for your ongoing support. 

 

MiCare Residential Aged Care updated visitation times for PWA in Birkdale, Queensland   (effective as of 12 August)   11 August, 2020 

Please note that MiCare is COVID-19 free and our homes in Victoria remain in voluntary lock down until further notice. 

At Prins Willem Alexander Lodge in Birkdale, Queensland, we will be reverting to the previous visitation times and protocols. These are as follows: 

Unfortunately, we are unable to permit Elders to leave the home for external excursions, this is directed by public health. 

 

Visiting Hours 

Mon — Fri   9:30AM-5:00PM

Sat — Sunday   1:30PM-4:30PM 

 

Face masks are not required to be worn. 

In addition, the current protocols remain in place under the QLD Aged Care Directories (No.8) a person must not enter, or remain on, the premises of a residential aged care facility in the State of Queensland until the end of the declared public health emergency if: 

 

Updated restrictions — announcement   2 August, 2020

Key points

Metropolitan Melbourne – Stage 4 restrictions

From 6pm on Sunday 2 August, restrictions are changing for metropolitan Melbourne. Metropolitan Melbourne is moving to Stage 4 Restrictions. The definition of metropolitan Melbourne is based on the Planning and Environment Act 1987 which sets out the local government areas that form metropolitan Melbourne, and will not include Mitchell Shire for the purposes of the Stage 4 curfew or travel restrictions.

These changes are being introduced to reduce the number of people leaving their homes and moving around Victoria.  

From 2 August, a curfew will be in place in metropolitan Melbourne. Curfews will be in operation from 8pm to 5am every evening, with people only allowed to leave their house for work, and essential health, care or safety reasons.

From 5am – 8pm, you can only leave your home for one of the following four reasons:

Necessary goods and services:

Exercise:

Care and health care:

Work:

Personal:

If you do need to leave home, you should wash your hands before you leave and when you return home. Keep at least 1.5 metres between yourself and others. Always wear a face covering, unless you have a lawful exception.

Never, ever go out if you are unwell, unless it is to get tested and then you must go straight home.

If we all do this, we can protect our loved ones, friends, colleagues, health care workers and the community.

Regional Victoria – Stage 3 restrictions

From 11:59pm on Wednesday 5 August, Stage 3 Stay at Home restrictions apply in Victoria, except if you live in metropolitan Melbourne where Stage 4 restrictions apply. The definition of metropolitan Melbourne is based on the Planning and Environment Act 1987 which sets out the local government areas that form metropolitan Melbourne.

If you live in regional Victoria, including Mitchell Shire, there are only four reasons that you can leave home:

You may no longer have visitors to your home or visit other people in their homes.

We all need to play our part to help slow the spread of coronavirus (COVID-19). By staying at home and limiting contact with other people, we can help protect ourselves, our families and our communities from coronavirus (COVID-19).

Who does this apply to, and when?

From 6pm on Sunday 2 August 2020, Stage 4 restrictions apply to all people living in the Melbourne metropolitan area (but not Mitchell Shire). If you don’t live in this area, then Stage 3 restrictions will apply to you. The definition of metropolitan Melbourne is based on the Planning and Environment Act 1987 which sets out the local government areas that form metropolitan Melbourne. The local government areas where Stage 4 restrictions apply are:

To read more, please click here to view more on the Victoria State Government’s Health and Human Services website. 

 

Older Persons COVID-19 Support Line   29 July, 2020

 

The Older Persons COVID-19 Support Line is a joint initiative of COTA Australia, Dementia Australia, National Seniors and the Older Persons Advocacy Network (OPAN), and is supported by funding from the Australian Government. Older Australians, their families, friends and carers can free call the support line if they:

• Would like to talk with someone about the COVID-19 restrictions and its impact on them

• Feel lonely or worry about a loved one

• Care for someone and need some information or someone to talk to

• Need advice or access to services

• Would like to arrange a one-off or regular wellbeing check for themselves, or someone else. The support line is available on 1800 171 866, 8.30am - 6pm AEST weekdays.

 

Face coverings mandatory for Melbourne and Mitchell Shire   20 July, 2020

People living in metropolitan Melbourne and Mitchell Shire and will now be required to wear a face covering when leaving home for one of the four reasons, following a concerning increase in coronavirus cases in recent days.

People living in metropolitan Melbourne and Mitchell Shire and will now be required to wear a face covering when leaving home for one of the four reasons, following a concerning increase in coronavirus cases in recent days.

Based on the latest advice from the Chief Health Officer, we’re urging Victorians: just as you remember to take your keys when you leave the house, you need to remember to take something to cover your face – to help keep you and our community safe.

To give people time to purchase or make a face covering, this new rule won’t be enforced until after 11.59pm on Wednesday 22 July – but for those who can, please start wearing yours immediately. The fine for not wearing a face covering will be $200.

To read the full article on Victoria State Government’s Department of Health and Human Services website please click here

 

Translated resources — coronavirus (COVID-19)   13 July, 2020

COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry. Information includes factsheets and promotional materials from the Victoria State Government's Department of Health and Human Services

Amharic

Arabic

 

Assyrian

 

Bengali

 

Bosnian

 

Burmese

 

Chaldean

 

Chin

 

Chinese - Simplified and Traditional

 

Cook Islands Maori (Rarotongan)

 

Croatian

 

Dari 

 

Dinka

 

English

 

Fijian

 

Filipino

 

French

 

Greek

 

Gujarati

 

Hazaragi

 

Hindi

 

Indonesian

 

Italian

 

Japanese

 

Karen

 

Khmer

 

Korean

 

Macedonian

 

Malay

 

Maltese

 

Nepali

 

Niuean – Vagahau Nieu

 

Nuer

 

Oromo

 

Pashto

 

Persian (Farsi)

 

Polish

 

Portuguese

 

Punjabi

 

Rohingya

 

Russian

 

Serbian

 

Samoan

 

Sinhalese

 

Tigrinya

 

Tongan

 

Turkish

 

Urdu

 

Vietnamese

 

Zomi

 

 

COVIDSafe app now available in five commonly spoken languages  9 July, 2020

As part of its ongoing commitment to supporting Australias multicultural communities, the Australian Government has announced the COVIDSafe app is now available in five commonly spoken languages. 

 

From 3 July 2020, the COVIDSafe app has been translated into Arabic, Simplified and Traditional Chinese, Korean and Vietnamese allow people to download and use the app in their own language. 

 

It is anticipated that further languages will be added over coming months. 

 

Further information on the announcement can be found here

 

COVID-19 in Victoria aged care homes update  9 July, 2020

The rapid spread of COVID-19 in Victoria is a concern to all. We have now entered stage 3 stay-at-home orders which means you will only be allowed to leave your home for four reasons:

 

The reintroduction of stage 3 stay-at-home orders directly affects all of MiCare’s Victorian aged care homes.

 

 

Currently, MiCare has no cases of COVID-19. We are however in a heightened state of vigilance and our actions are in line with both the Premier’s orders and the updated National Aged Care Visitors Access Code. The communities continued support and understanding assists MiCare to protect our most vulnerable Elders.

We will regularly review the restriction protocols and communicate changes as soon as we are able to.

Be reassured that MiCare has well developed COVID-19 outbreak and contingency plans in line with the Department of Health recommendations. Staff are well trained with regard to infection control protocols and this is an ongoing process. All staff continue to be screened before the commencement of each shift and are regularly provided with updated information and training.

Stay home, stay safe. If you have any symptoms, however mild, get tested.

We are totally committed to quality care and will continue being on maximum alert for COVID-19 for the foreseeable future. Should you have any questions, please feel free to contact the General Manager Residential Services, Kate Kelly on 03 9788 9020 or email gmrs@micare.com.au

 

Kate Kelly 

General Manager Residential Services 

 

MiCare Residential Aged Care updated visitation times for PWA  9 July, 2020 

Due to COVID-19 visiting restrictions currently apply to Prins Willem Alexander Lodge, current visiting times are: 

Prins Willem Alexander Lodge, Birkdale 

Monday through to Friday, between 9:30AM — 5:00PM 

Saturday and Sunday, between 1:30PM — 4:30PM 

 

Translated coronavirus (COVID-19) resources 

A list of resources about COVID-19 in other languages.  The resources include fact sheets, guidelines, and other publications. You can also view SBS's COVID-19 videos in various languages here

Coronavirus (COVID-19) resources in Vietnamese (Tiếng Việt)

Coronavirus (COVID-19) resources in Urdu (اردو)

Coronavirus (COVID-19) resources in Traditional Chinese (繁體中文)

Coronavirus (COVID-19) resources in Tigrinya (ትግርኛ)

Coronavirus (COVID-19) resources in Thai (ภาษาไทย)

Coronavirus (COVID-19) resources in Tamil (தமிழ்)

Coronavirus (COVID-19) resources in Swahili (Kiswahili)

Coronavirus (COVID-19) resources in Spanish (Español)

Coronavirus (COVID-19) resources in Sinhala (සිංහල)

Coronavirus (COVID-19) resources in Simplified Chinese (简体中文)

Coronavirus (COVID-19) resources in Punjabi (ਪੰਜਾਬੀ)

Coronavirus (COVID-19) resources in Portuguese (Português)

Coronavirus (COVID-19) resources in Nepali (नेपाली)

Coronavirus (COVID-19) resources in Kurdish (Kurdî)

Coronavirus (COVID-19) resources in Korean (한국어)

Coronavirus (COVID-19) resources in Karen (ကညီကျိၥ်)

Coronavirus (COVID-19) resources in Italian (Italiano)

Coronavirus (COVID-19) resources in Hindi (हिन्दी)

Coronavirus (COVID-19) resources in Hazaragi (آزرگی)

Coronavirus (COVID-19) resources in Greek (Ελληνικά)

 

To view all translated resources, please click here


 

Looking after ourselves and our family during the coronavirus pandemic 

The coronavirus pandemic has had a profound impact on all facets of our society. While it is reasonable for people to be concerned about the outbreak of the coronavirus we are seeing some light at the end of the tunnel with the easing of restrictions commencing this week. We must still remember to look after ourselves and our family and friends as it is normal to feel overwhelmed or stressed by social restrictions or news of the outbreak. Information is available on the R U OK website. Social contact and maintaining routines can be supportive for our mental health and wellbeing and some helpful hints can be found here
If you think you need further help - Beyond Blue Support Service provides advice and support via telephone 24/7 on 1300 22 4636 or Lifeline Australia on 13 11 14.
 

Your health is in all our hands — Leading Age Care Services Australia 

 

COVID-19 updates

 

 

 

 

 

 

 

 

 

 

 

 

Please click here to view the latest COVID-19 updates. 

 

COVIDSafe 

 

 

 

 

 

 

 

 

MiCare endorses the Australian Government's COVIDSafe app. We encourage everyone to download the app. To find out more and how to download the app to your phone please click here

 

General COVID-19 information 

Please click here to view COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry.

What you need to know about Coronavirus (COVID-19)

COVID-19 self-isolation information 

Coronavirus information in your language 

Translated resources and health advice — Victorian Multicultural Commission 

 

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MiCare provides services to people from a range of ethnic backgrounds.