MiCare is a leading organisation in Australia providing services to refugees and migrants including children, families, youth and older people.
The Victorian Multicultural CEO Network formed by ECCV, brings together leaders of organisations that directly represent and service more than 2.2 million Victorians of culturally and linguistically diverse backgrounds.
An open letter by the network to the Victorian Government outlines 7 key recommendations to ensure the needs of culturally diverse Victorians are at the forefront of the response and recovery from COVID-19. The letter is calling for the skills, capability and connections of multicultural communities and organisations to be harnessed in order to promote a coordinated response.
For this reason and for many more, MiCare was very keen to support the open letter to the Premier which calls for stability and equal outcomes for those members of our community who are vulnerable and may be left behind.
MiCare’s Executive Director, Petra Neeleman, states “Our clients and communities due to language and culture face various barriers to access and equity. The need for appropriate responses is critical during these unprecedented times to avoid many from falling through the cracks”.
Despina Haralambopoulos, General Manager Community Services, states “Staff have reported that many community members, due to language and Information and Technology barriers, are severely struggling or simply unable to engage and/or access assistance through fundamental welfare and community services. Notwithstanding the significant commitment, support and investments made by Government Departments, more needs to be done to ensure all community members are not disadvantaged, particularly in light of the increased demand on essential services.”
MiCare has a longstanding approach of building trust to support and empower the most vulnerable in our community. Trust is a key ingredient in building the relationships that enable MiCare to positively inform appropriately tailored responses that address the needs of multicultural communities.
MiCare provides a range of services, including those to older people who require aged care in their homes and in residential aged care homes. Staff have worked around the clock to ensure all services are provided and Petra Neeleman stated that “I am very grateful for what has been accomplished. I cannot explain how hard it has been for so many people, but all parts of the MiCare family have pulled together, including staff, volunteers, Elders and their families, clients and community members. We thank all stakeholders, including our funding bodies and partners, for their flexibility and understanding during these difficult times. Everyone has tried to help wherever they can. For this we are very grateful and acknowledge that this work must continue.”
If you would like an interview with Petra Neeleman, Executive Director MiCare please contact Michelle Stanley p. 03 9728 7446 e. firstname.lastname@example.org