Listening, Acting and Improving Together

At MiCare, our people are at the heart of everything we do. We are proud to announce the results of our 2025 MiVoice - Employee Engagement Survey, completed in September.

Shaping a Better Employee Experience at MiCare

Shaping a Better Employee Experience at MiCare.

At MiCare, our people are at the heart of everything we do. We are proud to announce the results of our 2025 MiVoice – Employee Engagement Survey, completed in September.  The findings confirm what we strive for every day; MiCare is a place where people feel proud, connected, and supported in the work they do.

MiCare CEO, Penni Micheal commented “This year’s results are exceptional, with standout strengths across culture, leadership, and teamwork, and strong alignment to our purpose, which is supporting people from diverse communities to have meaningful lives”

  • A Strong, Values-Driven Culture

Our culture continues to be one of our greatest strengths. Employees told us they feel a deep sense of purpose in their work and see our values in action across the organisation. Over three quarters of our people say they are proud to work for MiCare, and most would recommend MiCare as a great place to work.

  • Collaboration and Customer-Centred Care

Our teams are supportive, collaborative, and united in delivering high-quality, compassionate care. 75% of employees agree that teams across MiCare work effectively together to achieve shared goals.

  • Confidence in Executive Leadership

Employees recognise MiCare’s executive leadership as values-driven, effective, and setting a strong example for the organisation.

 

Penni Micheal recognised the role of this valuable feedback. She said “we are already turning ideas into action. These results reflect the pride our people take in working at MiCare and our ongoing commitment to listening and acting on their feedback. These actions are helping to shape a more inclusive, responsive and engaging workplace for all.”

If you want to find out more about being part of our team, visit our careers page.

 

 

Social Support Group

I attend the MiCare Social Support Group to connect with people, share a nice meal, and enjoy the company—I would truly miss it if I couldn’t attend. I look forward to the bus outings, as they give me the chance to socialise with others. The MiCare Social Support Group makes a big difference in my life. It gives me a reason to get up in the morning, stay active, and most importantly, have wonderful conversations with everyone. I chose MiCare after carefully considering different providers, and I’m very happy with my decision. My Home Care Package case manager at MiCare is always helpful and keeps in regular touch with me, which I really appreciate. I also enjoy living at MiCare Village in Carrum Downs, with the convenience of having the doctor and shops right next door.

~ Nel

Migrant Services

“Your activism inspires me to not just participate in activism but to be an activist in my own community and support women to live in a world free from violence”

~Liliane, Community leader for Burundian Cultural Ladies of Victoria. Participated in MFVCovid 19 project 2021

 

Avondrust Lodge

The new friends I have made, in both Elders and staff, has made it easier for me in my new home. The staff are such beautiful people; I feel very lucky.

~Elder Maria P, Avondrust Lodge- Carrum Downs

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