Careers with Support at Home

We consider our workforce to be our greatest strength.  Our staff are highly skilled, self-motivated, energetic, flexible, patient, caring, diverse, multi-lingual and dedicated to empowering others.

At MiCare, we value compassion and commitment just as much as qualifications.

To join our team as a Home Support Worker, you will need:

• A caring, respectful and reliable attitude
• A genuine passion for supporting older people
• Valid Driver’s Licence and access to a reliable vehicle
• Current First Aid & CPR (or willingness to obtain)
• Working with Children’s Check (Blue Card)
• National Police Check
• The right to work in Australia
• Certificate III in Individual Support (Optional)

 

We are really looking for people who can bring the following:

• A passion for working with older people and an understanding and respectful approach to the individual needs of clients and residents
• Great communication skills to deliver person centered care
• Ability to collaborate and work in a team for the better outcome of the clients and residents
• Alignment to the MiCare values of Empathy, Empowerment, Flexibility, Harmony and Trust

As a Support Worker, you will support older people to live safely and independently in their own homes. Your role may include:

• Personal care (showering, dressing, grooming)
• Domestic assistance (cleaning, laundry, meal preparation)
• Social support and companionship
• Transport to appointments and community activities
• Supporting clients to maintain independence and wellbeing

 

Qualified Care Worker

Some of the duties include:

• Helping clients with domestic activities such as light cleaning, shopping, laundry and meal preparation
• Supporting clients with their personal care needs e.g. showering and dressing.
• Working independently with one client at a time, you’ll be able to build a more personalised relationship.

 

Unqualified Care Worker

Some of the duties include:

• Helping clients with domestic activities such as light cleaning, laundry and meal preparation
• Assisting clients by collecting groceries
• Unqualified care workers do not provide personal care such as showering and dressing, or participate in any activities which require transport of the client.

At MiCare, we don’t just offer a job — we offer a meaningful career where you feel valued and supported. We invest in our people so you can confidently support our clients.

 

When you join our team, you can expect:

• Flexible shifts to suit you
• Competitive pay and travel allowance
• Ongoing training and professional development
• Supportive leadership and team environment
• Opportunities for career progression
• Work that makes a real difference every day
• A culturally diverse and inclusive workplace

Achieve Work/ Life Balance – We help you to achieve work/life balance – choose full-time, part-time, or casual.  Flexible working arrangements (e.g. purchase leave, ADO’s) are available to eligible staff.  Access confidential free counselling support for personal, work, financial or legal matters from our employee assistance program.

Wellness portal of benefits for Employees – The health and wellbeing of our valuable workforce is important to us.  Our staff are able to access discounts from nominated providers of wellness in good faith. (e.g. gym, spa)

Learning and Development – We invest in your ongoing paid learning, online or face-to-face to ensure you remain up to date with mandatory learning and we support your personal professional development objectives with our succession planning and student placement pathways.

Rewards and Recognition – We recognise the valuable contribution of our workforce by offering professional development opportunities, career progression including promotion, government bonuses, allowances and Scholarship Awards.

The Menno Van Ruyven Memorial Scholarship Award is open to employees each year who are able to demonstrate achievement and commitment to improving migrant community life. The winner receives an educational scholarship of up to $10,000 to contribute towards an approved tertiary course.

Residential Care employees that aspire to become Registered Nurses can apply for education Scholarships directly to their facility Manager, to cover costs of a Nursing degree.

Save on tax with generous Salary Packaging – MiCare is a Public Benevolent Institution (PBI) and all employees (casual, fixed term or permanent) can save on tax!

• General living expenses and regional area benefits – General living expenses up to $15,900 each FBT year are able to be salary packaged tax-free.  Employees who live in Regional areas can salary package more, as part of remote area benefits.
• Meal Entertainment – You can request to spend up to $2,650 of your pre-tax income per FBT year on meals.  It’s a great way to pre-plan quality time with friends and family over a good meal at your favourite café or restaurant.
• Holiday Accommodation and Venue hire – You can request up to $2,650 of your pre-tax income per FBT year to spend on holidays and accommodation.  It’s a great way to pre-plan unforgettable holidays and events amongst friends and family.
• Novated Leasing – Purchase a new or used car as a novated lease and enjoy one of the most convenient and cost effective ways to buy and run a car

Superannuation – Our nominated provider HESTA provides benefits such as income protection, terminal illness, death cover and fee free insurance cover during parental leave to eligible staff.

MiCare’s values are trust, empowerment, flexibility, harmony and empathy.  Together with our unique Eden Alternative philosophy, our workforce strives to eliminate the plagues of loneliness, helplessness, and boredom in our clients.  We strongly encourage the fostering of positive workplace relationships ensuring our workforce are able to contribute their best and our clients experience best practice quality care.

Complete a traineeship or student placement with MiCare

At MiCare we have a proud history of supporting career progression.  We offer traineeships for relevant courses in partnership with school, tertiary institutions and employment agencies.  We are committed to your career progression and can offer you pathways to other roles of the organisation by supporting your student placement or supporting you as a new graduate to transition more smoothly from study to employment.

We welcome students who are nearing completion of their course and are looking for student placement.  We accept students enrolled with a Registered Training Organisation for the below listed courses:

• Certificate III in Individual Support
• Certificate IV Ageing Support
• Certificate IV and Diploma in Leisure and Health
• Diploma of Nursing
• Bachelor of Nursing
• Bachelor of Social Work
• Master of Social Work

Our students are well supported and if positions are available, we interview and employ based on their suitability on a part-time or casual basis while they are completing their qualification.  Student placement is a great way to get your foot in the door!

To apply – Please send an email to students@micare.com.au including a Cover Letter, Resume, the length of placement, your completed qualifications to date, details about your Registered Training Organisation and your preferred location.

Our culture continues to be our greatest strength

We measure employee engagement through our regular employee survey, which was conducted in September 2025. This year, we achieved our highest-ever participation rate, and recorded our strongest global engagement score to date. The findings confirm what we strive for every day; MiCare is a place where people feel proud, connected, and supported in the work they do.

This year’s results are exceptional, with standout strengths across culture, leadership, and teamwork, and strong alignment to our purpose, which is supporting people from diverse communities to have meaningful lives.

Our culture continues to be one of our greatest strengths. Employees told us they feel a deep sense of purpose in their work and see our values in action across the organisation. Its why over three quarters of our people say they are proud to work for MiCare, and why most would recommend MiCare as a great place to work. In particular they told us:

• Our teams are supportive, collaborative, and united in delivering high-quality, compassionate care.
• We work effectively together to achieve shared goals.
• Employees recognise MiCare’s executive leadership as values-driven, effective, and setting a strong example for the organisation.
• We received valuable feedback and are already turning ideas into action.

 

We are continually working to build confidence, support capability and reduce turnover by fostering a culture where people feel valued, capable and can see clear career pathways. We will continue to build capability across our workforce, strengthen our leadership and create an uplifting work experience that supports our mission of supporting people from diverse communities to have meaningful lives.

These results reflect the pride our people take in working at MiCare and our ongoing commitment to listening and acting on their feedback. These actions are helping to shape a more inclusive, responsive and engaging workplace for all.

Read about some real stories that show how we live our values every day.