Aged Care Resources
For your convenience, below are some helpful resources related to Aged Care Services in Australia.
If you need to contact us,
call 1300 064 064.
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Elder Rights Advocacy VIC
Elder Rights Advocacy VIC
Tel: 1800 700 600
Website: www.era.asn.au
Elder Rights Australia provide information, advocacy, and social support to people seeking access to or using residential or in-home aged care services. Our service is free, confidential, and independent of government and aged care providers.
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ADA Australia
ADA Australia
Tel: 1800 818 338
Website: www.adaaustralia.com.au
ADA Australia are your aged and disability advocates and community legal service, helping older people and people with disability to speak up for their rights and needs.
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COTA VIC
COTA VIC
Tel: 1300 135 090
Website: www.cotavic.org.au
COTA Victoria is the leading not-for-profit organisation representing the interests and rights of people aged 50+ in Victoria.
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COTA QLD
COTA QLD
Tel : 1300 738 348
Website: www.cotaqld.org.au
COTA QLD is the leading not-for-profit organisation representing the interests and rights of people aged 50+ in Queensland.
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Legal Aid VIC
Legal Aid VIC
Tel: 1300 792 387
Website: www.legalaid.vic.gov.au
Provider of free legal information and advice to Victorians.
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Legal Aid QLD
Legal Aid QLD
Tel: 1300 651 188
Website: www.legalaid.qld.gov.au
Provider of free legal information and advice to Queenlanders.
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Consumer Affairs QLD
Consumer Affairs QLD
Tel: 13 74 68
Consumer Affairs Queenland: providing information, enforcing laws, and resolving disputes. It helps consumers understand their rights regarding a wide range of topics.
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Consumer Affairs VIC
Consumer Affairs VIC
Tel: 1300 55 81 81
Consumer Affairs Victoria: providing information, enforcing laws, and resolving disputes. It helps consumers understand their rights regarding a wide range of topics.
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Elder Abuse Prevention Unit QLD
Elder Abuse Prevention Unit QLD
Tel: 1300 651 192
Website: www.eapu.com.au
The Elder Abuse Prevention Unit promotes the right of all older people to live free from abuse
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State Trustees VIC
State Trustees VIC
Tel: 1300 138 672
Website: www.statetrustees.com.au
State Trustees is Victoria’s public trustee, providing estate planning, administration, and financial management services, particularly for vulnerable individuals. Its role includes acting as an executor or administrator for deceased estates, managing affairs for people with disabilities or mental illnesses, preparing wills, and providing advice on charitable trusts. State Trustees also manages a range of legal and financial affairs to ensure clients’ interests are protected, including property and income management, while also acting with integrity and empathy.
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State Trustees QLD
State Trustees QLD
Tel: 1300 360 044
Website: www.pt.qld.gov.au
State Trustees is Queensland’s public trustee, providing estate planning, administration, and financial management services, particularly for vulnerable individuals. Its role includes acting as an executor or administrator for deceased estates, managing affairs for people with disabilities or mental illnesses, preparing wills, and providing advice on charitable trusts. State Trustees also manages a range of legal and financial affairs to ensure clients’ interests are protected, including property and income management, while also acting with integrity and empathy.
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Office of the Public Advocate VIC
Office of the Public Advocate VIC
Tel: 1300 309 337
Website: www.publicadvocate.vic.gov.au
The Office of the Public Advocate (OPA) is a human rights organisation which promotes the diversity and inclusion of all people.
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Office of the Public Guardian QLD
Office of the Public Guardian QLD
Tel: 1300 653 187
Website: www.publicguardian.qld.gov.au
Protecting the rights and interests of adults who cannot make decisions for themselves, and children in care.
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Dementia Australia
Dementia Australia
Tel: 1800 100 500
Website: www.dementia.org.au
Dementia Australia is the national peak body providing information, advice and support to the more than 433,000 Australians living with dementia, .
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My Aged Care
My Aged Care
Tel: 1800 200 422
Website: www.myagedcare.gov.au
My Aged Care can help you find and access government-subsidised Australian aged care services.
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Centrelink (Services Australia)
Centrelink (Services Australia)
To make an appointment, please call: 132 300
Website: www.centrelink.gov.au
Centrelink is the Australian government agency that delivers social security and other payments and services to Australians. Payments and services are provided through Centrelink to help with the costs of living and major life changes.
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Aged Care Quality and Safety Commission
Aged Care Quality and Safety Commission
Tel: 1800 951 822
The Aged Care Quality and Safety Commission (ACQSC) is the national regulator of government-funded aged care services in Australia. Its main role is to protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care.
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Seniors Rights VIC
Seniors Rights VIC
Tel: 1300 368 821
Website: www.seniorsrights.org.au
Seniors Rights Victoria works to prevent and respond to elder abuse and safeguard the rights, dignity, and independence of older people in Victoria, Australia. Its purpose is fulfilled through providing free information, advice, education, and support services, including a community legal service that offers legal advice and casework to help those experiencing or at risk of abuse
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LGBTIQA+ Support
LGBTIQA+ Support
The Department of Health has a guide on its website to support LGBTIQA+ elders seeking Aged Care services.
The guide also helps people working in Aged Care to understand the perspectives of LGBTIQA+ people.